USA: Standard $11 UPS Ground shipping within the continental U.S.
Canada: A $17.00 UPS Ground flat rate charge, per order. Canadian customers are responsible for any government imposed duty and/or applicable taxes.
SHIPPING RATES OUTSIDE NORTH AMERICA: Rates quoted are DHL shipping rates. Customers are responsible for any government imposed duty and/or applicable taxes.
Note that we can ship to virtually any address in the world, provided that you pay the shipping and duty costs. For international shipping rates, or to have your country added as a ship to, please contact us at email@example.com.
Please note that shipping rates for the items we sell are weight based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Signature requirement: Shipments with a value of $500. or more, will require a signature upon delivery.
You may cancel your order as long as it has not been shipped. In order to cancel your order, you must contact our Ecommerce Department at firstname.lastname@example.org.
ALBERTOMAKALI.COM ORDER RETURN POLICY
All clearance items are subject to availability. Clearance items have limited quantities, sizes/colors, and may no longer be available. All clearance items are final sale. No refunds, exchanges, or store credit.
We require the following information to be included with the returned item(s). If this information is not included, it will delay the processing of your return.
Please return the merchandise to:
eCommerce Department -Att: EDMOMOND
242 West 36th Street
New York, NY 10018
All returns must be shipped back to Alberto Makali, using a trackable courier (UPS, FedEx, USPS Delivery Confirmation). Customers are responsible for the return shipping costs.
Please allow 10 business days to process the return and credit your account. We will notify you via email once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect these transactions. If you have any questions concerning your return, please contact our Ecommerce Department at email@example.com Please be sure to include the Original Order Number in your email.